Category
Support & Helpdesk
Inboxes, tickets, and customer conversations. What you can take with you: Ticket history and customer conversations — exportable so switching tools doesn't lose your support history.
| Tool | Free plan | Starting price | Data export | API | Best for |
|---|---|---|---|---|---|
| TRIAL 14-day free trial of the Enterprise planchecked 21-10 | $19/mo, billed annuallychecked 21-10 | Full export + API | REST | Support teams that want to test every feature in the 14-day trial first, then pay $19 per agent a month on annual billing, with a full account export available when they leave. | |
| TRIAL 7-day free trialchecked 21-10 | $10/mochecked 21-10 | Partial export | REST | Small online stores handling up to 50 tickets a month that want help desk pricing by ticket volume rather than per agent, starting at $10 a month for the helpdesk alone. | |
| YES Free plan with 5 users, 1 Inbox and 1 Docs sitechecked 21-10 | $25/mo, billed annuallychecked 21-10 | API only | REST | Support teams of up to 5 people who can run on the free plan with 1 inbox and 1 Docs site, then pay $25 per user a month on annual billing when they outgrow it. | |
| TRIAL 14-day free trial, no credit card requiredchecked 21-10 | $29/mo, billed annuallychecked 21-10 | Full export + API | REST | Teams that want an AI agent answering customers alongside human agents, provided they budget $29 per seat a month on annual billing plus $0.99 for each Fin outcome. | |
| YES Free edition with three user licenseschecked 21-10 | $7/mo, billed annuallychecked 21-10 | Full export + API | REST | Teams of up to three agents who need free email ticketing, or growing teams that can pay $7 per user a month on annual billing and want a full data backup they can take with them. |