Support & Helpdesk
Freshdesk
freshdesk.com
FREE TRIAL
A ticketing help desk from Freshworks for email-first support, with AI agent sessions sold as add-ons.
Quick answerSupport teams that want to test every feature in the 14-day trial first, then pay $19 per agent a month on annual billing, with a full account export available when they leave. No permanent free plan — 14-day free trial of the Enterprise plan; paid plans start at $19/mo, billed annually.
Specifications
| Field | Value |
|---|---|
| Free plan | TRIAL — 14-day free trial of the Enterprise planchecked 21-10 |
| Starting price | $19/mo, billed annuallychecked 21-10 |
| Data export | Full export + APIchecked 21-10 |
| API | REST |
| Data region | not measured |
Editor's note
Growth is $23/agent/month billed monthly; $19/agent/month only applies when billed annually. No free plan appears on the current pricing page. The ticket list exports to CSV or Excel without full conversations; Freshdesk points to an account export for those.
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Support teams that want to test every feature in the 14-day trial first, then pay $19 per agent a month on annual billing, with a full account export available when they leave.
Try free →Change log
- 21-10 — Added to the directory.