Support & Helpdesk
Gorgias
gorgias.com
FREE TRIAL
A help desk for online stores, priced by monthly ticket volume instead of per agent.
Quick answerSmall online stores handling up to 50 tickets a month that want help desk pricing by ticket volume rather than per agent, starting at $10 a month for the helpdesk alone. No permanent free plan — 7-day free trial; paid plans start at $10/mo.
Specifications
| Field | Value |
|---|---|
| Free plan | TRIAL — 7-day free trialchecked 21-10 |
| Starting price | $10/mochecked 21-10 |
| Data export | Partial exportchecked 21-10 |
| API | REST |
| Integrations | Shopify, WooCommerce, BigCommerce, Magento |
| Data region | not measured |
Editor's note
Starter is $10/mo for the helpdesk with 50 tickets a month, monthly billing only; the page shows $40/mo when the $30/mo AI Agent is added. Ticket views export to CSV without message content; the analytics drill-down export adds public messages for the most recent 30 days of a period, and internal notes are excluded.
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Best for
Small online stores handling up to 50 tickets a month that want help desk pricing by ticket volume rather than per agent, starting at $10 a month for the helpdesk alone.
Try free →Change log
- 21-10 — Added to the directory.